Shipping Policies
We offer Shipping Direct to Your Door straight off the site if the destination is within the Continental USA (contiguous 48 states) and Canada.
Pricing on this site for all destinations is quoted in US Dollars. There is a $5.00 Handling charge for all orders under $35.00,
Orders Over $35 - No Handling Charge.
We use US Postal Service or UPS Ground for shipping options.
Shipping times are from 4 to 12 business days depending on where you are and which shipping method you choose.
You can choose your shipping method at checkout.
Ordering
Continental USA.
At this time no taxes apply to products shipped within the USA.
Canada.
If you live in Canada you have to pay the tax man GST in all provinces and HST in Atlantic Canada it will be collected by the delivery agent (Canada Post or UPS) generally at time of delivery.
Brokerage
Shipping "Made in Vermont" products to Canada via US Postal Services costs an additional $5 Brokerage fee that is incorporated into the Shipping charge.
Using UPS will result in over $35 in brokerage fees that will be collected at delivery - we do not advise using UPS! Default is USPS First Class International.
Hawaii & Alaska.
Please Email for a quote for shipping prior to placing your order with details of the products you're interested in and the ship to address. Unfortunately there will be additional ship fees.
Europe/International.
The products we sell have been shipped worldwide but additional shipping fees will apply so we do not offer direct ordering off the site at this time. Please Email us with the products you're interested in also the ship to address and we'll get a quotation to you.
Guarantee.
All our products are guaranteed free of defects in materials and workmanship. Contact Us if you are dissatisfied in any way with the product you received.
We offer a 100% Money Back guarantee of the price of the product provided it is in perfect condition and is repackaged as if new. We cannot refund return shipping charges. If you wish to return an item please contact us for instructions.
Shipping Damage.
All our products are packed securely however in the event of shipping damage please follow these instructions:
There is only a 24 hour window after delivery to file insurance claims with the shipping agency - Call us Immediately: 902-875-4279!
We cannot be liable for any damage not reported within that timeframe. If possible photograph any damage and email to us as supporting evidence.
Disclaimer.
Winntec Ventures Canada has made every effort to ensure that the information contained on this website is accurate and true to the best of our abilities. However, Winntec Ventures Canada cannot be held liable in any way for inaccuracies or discrepancies caused by typographical, clerical or other errors. We reserve the right to change any of the information, prices, special offers, descriptions or claims contained herein without notice.
We are not obligated to sell items that are incorrectly priced or items erroneously represented due to typographical, clerical or other errors or for any other reason.
All items are subject to availability.
Winntec Ventures Canada cannot be held liable for any inconvenience, damage, loss or injury caused by improper use of any of our products. Ensure you read the packaging and be mindful of the Age Suitability with regard to the Toys.
Customers are solely responsible for ensuring their own safety and the safety of their family members or any other person regardless of age while they are in any way interacting with our products.